Referral Program Terms and Conditions
1. Introduction
1.1. The Harvey Norman Technology for Business Customer Referral Program (the "Program") rewards third parties ("Referrers") for referring new customers ("Referred Customers") to sign up for a Technology Services and Security Plan (the "Plan") with Harvey Norman Technology for Business.
1.2. These Terms and Conditions govern the Program offered by Tech4biz Pty Ltd ACN 635 506 688 as Trustee of the Tech4biz No 2 Trust Trading as Harvey Norman Technology for Business (hereinafter referred to as "Promoter").
1.3. By participating in the Program, participants agree to be bound by these terms and conditions.
1.4. The offer is non-transferable and cannot be exchanged for cash or other services.
2. Eligibility
2.1. The Program is open to any individual or entity that refers customers to Harvey Norman Technology for Business. Employees of Harvey Norman Technology for Business and their immediate family members are not eligible to participate in the Program.
3. Referral Reward
3.1. Referrers are eligible to receive a Harvey Norman gift voucher for each seat that the Referred Customer signs up for within the Plan. There is no limit to the number of Referred Customers a Referrer can refer.
4. Qualifying Referral
4.1. A qualifying referral occurs when:
• The Referred Customer completes the purchase of the Plan.
• The Referred Customer has not been in contact with Harvey Norman Technology for Business for the Plan within the last six months.
• The Referred Customer mentions the Referrer's name at the time of purchase.
5. Distribution of Rewards
5.1. Gift vouchers are distributed within 30 days after the Referred Customer's purchase has been verified and confirmed as a qualifying referral.
6. Discretion of the Promoter
6.1. The Promoter reserves the right to withdraw, amend or terminate the Program or these terms and conditions at any time without prior notice.
6.2. The Promoter has the right, in its sole discretion, to disqualify any participant that it judges to be in violation of these terms and conditions.
6.3. The Promoter's decisions regarding all aspects of the Program are final and binding.
6.4. We reserve the right to amend or terminate the promotion at any time. However, in the event of any amendment or termination, a notice will be provided to all affected Participants at least 30 days in advance.
7. Referrer Responsibilities
7.1. Referrers must disclose the receipt of any referral rewards to the Referred Customer. Referrers are responsible for all tax implications resulting from receiving a reward.
8. Disclosure Requirement
8.1. Referrers agree to comply with all applicable laws, including, but not limited to, the requirement to disclose the referral fee to the Referred Customer as required by Australian Consumer Law.
9. Limitation of Liability
9.1. Harvey Norman Technology for Business is not responsible for incorrect or inaccurate transcription of information, for problems related to any of the equipment or programming associated with the Program or utilized by the participant, for any human error, for any interruption, deletion, omission, defect, or line failure of any telephone network or electronic transmission, for problems relating to computer equipment, software, inability to access any online service or Website, for any other technical or non-technical error or malfunction.
9.2. Our liability under these Terms and Conditions shall be limited to the value of the referral reward offer. This limitation of liability does not exclude liabilities that cannot be excluded under applicable consumer protection laws."
9.3. The Promoter shall not be liable for any loss, damage, injury, or any other claim related to the Promotion beyond the provision of the gift vouchers as per these terms and conditions.
10. Termination and Changes
10.1. Harvey Norman Technology for Business reserves the right to terminate the Program or change the terms at any time without notice.
11. Acceptance of Terms
11.1. Participation in the Program constitutes the participant's full and unconditional agreement to these Terms & Conditions.
12. Data Protection and Privacy
12.1. By entering the Promotion, participants agree to the use of their personal data as per the Promoter’s privacy policy.
12.2. Participants' information will be used only for the purposes of administering this Promotion.
13. Governing Law
13.1. These Terms are governed by and construed in accordance with the laws of New South Wales, Australia and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of New South Wales, Australia. If any provision of these Terms of Use is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of these Terms of Use, which will continue in full force and effect.
14. Severability
14.1. If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.
15. Dispute Resolution
15.1. Any disputes arising from this promotion will first be attempted to be resolved through direct negotiation. Should these efforts fail, we agree to submit to mediation before pursuing any legal action.
16. Participation
16.1 By participating in the Harvey Norman Technology for Business Customer Referral Program, the Referrer acknowledges and agrees to be bound by these Terms & Conditions.
17. About Harvey Norman Technology for Business
(a) Tech4biz Pty Ltd ACN 635 506 688 as trustee of the Tech4biz No 2 Trust (trading as Harvey Norman Technology for Business) provides the Services is an independent franchisee that has been granted a franchise and carries on a Franchisee Business that includes the provision and sale of information technology products and services.
(b) Each Franchisee that operates its Franchisee Business under any name or style of any of the ‘Harvey Norman®’ trade marks is a Franchisee, and unrelated to our Franchisee Business (“Other Harvey Norman Franchisee”); Any and all offers and representations made by us are connected solely to us and our Franchisee Business only; and We do not make, or authorise any offer or representation that is specified or otherwise is made by any Other Harvey Norman Franchisee and do not represent that any goods or services in this Agreement will be offered by or available from any Other Harvey Norman Franchisee at the specified price, or at all and you must not represent otherwise.
This Program is in no way sponsored, endorsed, or administered by, or associated with any other entity other than the Promoter.
Participants are reminded that they are subject to the terms and conditions of the 12-month contract for Technology Services and Security, which govern the provision of services and are separate from these Promotion terms and conditions.