Packages & Pricing

Navigating your daily business technology or managing larger IT projects can be overwhelming without a good team on your side. That’s why Harvey Norman offers both ongoing and ‘when you need it’ IT support, to keep your business running smoothly while you focus on growth.

Essentials Package

The Essentials Package ensures your business is protected and monitored 24 hours a day, seven days a week. This package includes a world-class backup and recovery service and the ongoing support of our expert Help Desk.

Standard Package

The Standard Package builds on the strength of the Essentials package -adding extra layers of security. It also includes staff training and employee awareness modules, with regular phishing testing to reinforce training and keep your systems secure.

Premium Package

The Premium Package meets stringent security standards, supporting those in industries with highly sensitive customer information and business data to protect. Perfect for businesses in the medical, financial, health and legal fields.

Affordable Cyber Security for Small Business

Our IT Service & Security Packages Include:

*Pricing is per user per month, and excludes GST.

Help Desk Chat Support Built Right Into Your Desktop

Our Help Desk support is at your fingertips. No terrible hold music, no sending screenshots to someone who has no idea what is going on with your system. To put it simply, you'll have a pop-up technician ready to help remotely. Just type in the problem and get the responsive support you need, when you need it.

Support - When You Need It

Need help with an immediate issue, or extra support for an IT project or technology redesign? Our team is here to help, just let us know what you need.

  • One-Off Technical Support
  • Threat Response
  • IT Infrastructure Upgrades
  • Strategic & Business Continuity Planning
  • Email & Hosting Migrations
  • Hardware & Software Procurement & Installation
  • Unified Communication Implementation

Ongoing IT Support Packages

Need someone to take care of your daily IT and security? Our Technology Service Packages offer everything that a small business needs to thrive, at a price that makes sense.

  • IT Help Desk Support
  • Secure Technology Plans
  • Access to Certified Experts
  • Regular Updates & System Maintenance
  • Threat Detection & Response
  • Business Continuity Planning
  • Managed Backup & Recovery
Harvey Norman Technology for Business took the time to understand where I am now and what my future plans are, ensuring that my technology met my immediate and long-term business goals.

Rozalia Johnson - Director, Rural Remote Home Care Services, Darwin NT

We are very pleased with the level of service and found the team reliable, responsive, knowledgeable and thorough. In short, we would highly recommend Harvey Norman Technology for Business to anyone looking for a technology provider that operates as a partner.

Emilia Seibold - Manager of Software Development, 3D Retail Economics Pty Ltd

The Harvey Norman Technology for Business team is a great partnership that has exceeded expectations in supporting our business. They are a highly capable partner who genuinely care about their customers.

Grenville Thynne - Executive Director, Seccade Analytics (NeuroFlex)

For the last 6 years our experience with Harvey Norman Technology for Business has been fantastic! Being a small business with big business needs the Harvey Norman team has been extremely responsive to our requirements.

Andrew Torok - Information Technology Manager, IT Department, Unisson Disability

Our Customer Satisfaction Guarantee

We are so sure that you’ll be impressed with the quality, customer service and value of our Technology Services Plan, that we're offering a 3 Month Risk-Free Trial for all new customers.

It's simple - we'll let you try the product for 3 months, and if you're not 100% satisfied with our service, then you can request your money back.

Our Customer Service Guarantee is our way of letting you know that choosing Harvey Norman as your Technology Security and Services Provider is a decision you can make with confidence.

How To Partner With Harvey Norman

Book A Time

Speak to us about your business needs and we'll recommend the best options to meet them.

We'll Provide Clear Pricing

Together, we'll develop a plan based on your unique business needs and provide transparent pricing.

Real Value

Enjoy the real value that working with our technology specialists brings your business.

Book An Appointment With Our Small Business IT & Security Experts

Working with Harvey Norman gives you access to hundreds of highly skilled and certified specialists who can assist you with any potential security issues. Get big business IT services designed specifically for Australian small businesses.