Telecommunications to support your business

With remote working and BYOD, clients need a solution that allows for telephone number control, security, analytics and robust call management connecting people on the move, anywhere and across devices.

Today’s cloud-based telephone systems offer businesses of all sizes a wide range of valuable calling, collaboration and mobile tools.

It’s about our client’s business & communication needs.

Based on your requirements we recommend a system to deliver your outcomes.

Employees and customers connect and collaborate using voice calls, instant messaging, video meetings, and more. Businesses that put unified communications at the center of their customer experience are positioned to thrive in an ever-changing business climate.

The right telephone solution empowers your business to work better from anywhere, engaging faster with clients, finding new ways to create partner, and innovate.

Moving your business phone system to the cloud is the smartest way to manage business calls without compromising on quality and cost.

Customer Testimonial

“We selected Harvey Norman Technology for Business 8 months ago as a very cost effective, cloud-based communications solution that we could afford in the short term and grow with in the long term. Even at the outset, our business required a safe and secure platform for our global team (based in Australia and the USA) that allowed us to operate seamlessly between home offices, shared office space, and mobile phones while travelling.

The Harvey Norman team listened to our needs, designed our virtual PBX 8x8 system, implemented it within days of our approval, and then provided us with initial training so that we didn’t miss a call. Since then, they have answered all of our questions in a timely manner and helped us to take advantage of more built-in 8x8 functions, such as Meetings / Video Conferencing, so that we can reduce our costs for other products. We are very pleased with the level of service and found the team reliable, responsive, knowledgeable and thorough.
In short, we would highly recommend Harvey Norman Technology for Business to anyone looking for a technology provider that operates as a partner to your business."

Emilia Seibold

Manager of Software Development, 3D Retail Economics Pty Ltd, USA & Brisbane, QLD

Why consider a cloud solution?

Almost every business we work with is heavily reliant on their phones to operate efficiently.

Your business needs a solution to mitigate risk, with failover technology in the event of an issue.

With the implementation of a cloud-based VoIP solution, your business will have all the tools required to increase productivity in an ever-changing work environment, especially given the increasing number of remote workers.

Interested? Our team can work with you to develop a cost-effective, solution for your business, Ensure that you and your people stay connected to your customers stay connected, keeping you one step ahead of the competition.

With a cloud telephone solution, you experience:
    • No expensive hardware required
    • Simple and fast implement; up and running in days, not weeks!
    • Enjoy the latest solution – always - upgrades are automatic
    • Scale with ease
    • Full control! Easily make changes through a simple web interface

Security and reliability but with added benefits such as:
    • A centralised communication network for all your employees whether they be office workers, home-based employees or remote working staff
    • Access across multiple devices; desk phone, mobile, computer and tablet
    • Voicemail services, conferencing and collaboration
    • Call reporting and analytics
    • Virtual reception services
    • Set and forget - manage your out of office schedules in advance
    • Save money on your phone bill, setup and maintenance costs
    • Adding more extensions as you need them

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