Consolidation to Microsoft 365 Cloud Platform

We propose to approach the services by providing a specific scope of works against the required deliverables as detailed in "Deliverables".

We anticipate that we may offer support and assistance related to the above activities throughout the engagement. We confirm that the terms of this proposal will apply to any ancillary services offered during the assignment. For major project based activities, or where requested, we will develop a separate proposal prior to commencing any work.

The following deliverables will be provided as part of this engagement;

Planning Phase
  • Review existing core business servies in use and confirm suitability for migration
  • Determine suitable migration approach for existing mail systems then schedule the migration accordingly
  • Provision required Microsoft 365 licensing and configure tenant for applicable services, vanity domains and required accounts
  • Assist to setup OneDrive for Business / Teams folders for self-migration of business content

Migration Phase
  • Assist to configure relevant mail profiles on applicable devices for the number of users as per the quotation
  • Apply mail record changeover to Microsoft 365 platform

Completion Phase
  • Test and verify inbound and outbound mail delivery post migration
  • Confirm access to services on all applicable devices

The following assumptions have been made regarding this engagement;
  • The clients’ team are able to clearly identify and articulate the existing services in use, including providing access to these services as required
  • The clients’ team are able to clearly articulate any specific business policies or configurations required for the detailed services, outside of the baseline configurations and recommendations provided

The following constraints are in place for this engagement;
  • The decommissioning or disabling of legacy services is not included under this engagement
  • On-going support of services is not included under this engagement and can be subscribed to separately through ad-hoc services or a managed services agreement
  • For Macintosh based devices, mail client configuration and import work is limited to the Microsoft Outlook application only. Additional assistance can be provided for non-Outlook based applications at additional cost.
  • The deliverables will be provided, reasonably and within the limits of the proposal fees as indicated. In the event that additional deliverables are identified and required/requested as part of this engagement and those deliverables would exceed the fees paid will review the requested deliverables in good faith with the client to identify whether additional funding will be required to complete the activities.
  • Proposal is based on the assumptions that the customer is using POP3, IMAP or G-suite, Exchange Server. Non-standard email infrastructure may incur additional fees.

The following dependencies are required for this engagement;
  • Appropriate access to all relevant client team members and 3rd parties
  • Appropriate access to all relevant client services and infrastructure
  • Suitable local network and internet connectivity is available to facilitate the migration of services
  • Suitable endpoint devices with appropriate operating system versions are available
  • Suitable Microsoft 365 licensing is available or can be provisioned for the required services